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Forum Rules
 
We wish our forums to be friendly and supportive - a place where our users can share their experiences, thoughts, ideas and tips, and also to seek help with their problems and answers to their questions. We have, therefore, a few rules you need to be aware of:

Using our forums will be taken as an acceptance of the following rules:


Commercial messages and messages from businesses or organisations are not permitted. Businesses and organisations interested in advertising on our website should visit our advertiser enquiry page. Messages containing references or links to competitor websites will be removed
Be tolerant, understanding and respectful of other people's point of view. If you strongly disagree or are upset over somebody's posting, simply respond by stating your point of view. Do not criticise, censure or ridicule others for their beliefs, opinions or views. Please also take into account the difficulty many people have in expressing their precise feelings and emotions in a written message.
Messages that contain any malicious or potentially defamatory information or comments about any individual, company or organisation are not permitted and will be removed if posted. This is because we are legally liable under UK libel laws for any loss suffered by the subject of such messages. If you wish to obtain information about other people's experiences with any particular company or organisation, by all means post a message requesting information - but you must request that people with adverse comments respond directly to you and NOT via the forum.
Please use your real e-mail address as you will be sent an e-mail advising you if somebody posts a response to your message. Anonymous postings will be removed unless there appears to be a genuine reason for you remaining anonymous.
We reserve the right to remove any message we deem inappropriate, offensive, or in breach of the forum's rules.

For further information about using our forums, please read
our article FAQs (frequently asked questions).

Please let us know if you experience any problems using our forums. If you feel that the problem requires our urgent attention, please call us on 020 7593 3167 Monday to Friday, 9am to 6pm.

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